FAQS

HOW MANY CAN WE BOOK FOR?

You can currently book via our bookings page for up to 8 guests. For larger groups,

please email sookilounge@gmail.com. Bookings are recommended as capacity is limited.

HOW LONG CAN WE BOOK FOR?

We are currently offering sitting seated sessions of 2 hours. Head to our bookings page to book now! For larger groups, longer bookings or function enquiries please email sookilounge@gmail.com.

LOOKING TO BUY OR SELL TICKETS FOR A SOLD OUT GIG?

Tixel is our recommended resale platform for any sold out show. Tickets are verified and will be transferred to your details once purchase is finalised so you can feel secure in your purchase.

LOST PROPERTY

Lost property remains on site for a limited period of time before being donated or disposed of and we take no responsibility for items left behind at the venue. Email sookilounge@gmail.com to enquire about any lost property.

WHAT ARE THE BOOKINGS FEES FOR TICKETING?

Booking fees are charged to cover administration and delivery costs as well as bank fees. Booking fees are NOT refundable.

WHAT ARE THE BOOKINGS FEES FOR TICKETING?

Set times will be posted on individual show listings one week prior to the show, just click through to the show from our Gigs page for all the info.

ARE SHOWS AT SOOKI LOUNGE SEATED OR STANDING?

Our bandrooms are general admission and standing room only, however some gigs or events will have allocated seating. Check our gigs page for details. If you need a seat at a show, please ask a staff member to help you.

DOES SOOKI LOUNGE HAVE WHEELCHAIR ACCESS?

Yes, wheelchair access is the front entry on Burwood Hwy. Please see staff on arrival or call 9754 7567 to discuss any special requirements.

CAN I BRING RECORDING DEVICES LIKE AUDIO, TAPE, CAMERA OR FILM INTO SOOKI LOUNGE?

No, you cannot record an artist’s performance. You would require permission from the artist as per the Copyright Act, as the performance is “owned” by the artist. The authority to allow or not allow such recording devices on the night rests with the artists performing and not the venue.

DOES THE ARTIST HAVE THE SAME VALUES AS SOOKI LOUNGE?

Artists appearing at the venue may use lyrics, language, gestures or symbols that some people may find offensive. Artistic performances do not always reflect the values of sOOKI Lounge and its staff, speak to a member of staff if you feel uncomfortable.

WHY CAN’T A PERSON UNDER THE AGE OF 18 ATTEND SHOWS?

It is venue policy that all our patrons be over the age of 18 in the bandroom.

DOES THE SOOKI LOUNGE HAVE A CLOAKROOM?

Sooki Lounge has cloakroom intermediately depending on the style of event. Please call 97547567 or email sookilounge@gmail.com with any questions.

“I LOST MY TICKET”

If you have misplaced your confirmation email containing the E-ticket(s) please email Oztix and they can re-send, otherwise the name of the purchaser will be on the ticket list for the night.

WANT TO JOIN THE TEAM?

Love Sooki and want to be part of the team? Email Sookilounge@gmail.com for more info on our current job openings.

WHAT SHOULD I DO IF I EXPERIENCE OR WITNESS ANTISOCIAL OR DANGEROUS BEHAVIOUR IN YOUR VENUE?

Please speak up. We strive to be a safe and inclusive space for all. You can report to our staff or security, or ask to speak to the manager on duty.

Sooki Lounge is both a walk in and a booking venue
Bookings over 8 guests please Email Us